Consumer protection: Free counseling for HNEE students

Since February 2022, HNEE students can get free advice from the Vebraucherzentrale Brandenburg (VZB; Brandenburg Consumer Advice Center). The advice covers topics such as contracts, bills, complaints, insurance and financial services. For example, the VZB also offers independent advice for students on financing their studies apart from BAföG. Here, students receive support in evaluating different loan offers.

But even if the new cell phone is already broken, dubious bills flutter into the shared apartment or the insurance jungle seems impenetrable, the VZB helps.

The service, which is free of charge for HNEE students, is made possible by a cooperation between the AStA of the HNEE and the VZB. The AStA provides an annual budget of 300 €. The VZB does not charge more than 15 € per counseling service for students - thus at least 20 students can get counseling every year without incurring any costs. For free counseling for HNEE students, all you need to do is make an appointment via the VZB website or by phone and provide your matriculation number.